Return & Refund Policy

At In My Era Co., we want you to love your purchase! If you’re not completely satisfied, you may request a return within 7 days of receiving your order.

Return Eligibility

To qualify for a return, your item must:

• Be approved by In My Era Co. before being shipped back.
• Be unworn, unused, and in the same condition you received it.
• Include all original tags and packaging.
• Include proof of purchase (receipt or order confirmation).

Please note that submitting a return request does not guarantee approval. All return requests are reviewed on a case-by-case basis to ensure they meet our return policy.

Non-Returnable Items

The following items are not eligible for returns or refunds:

• Final sale or clearance items.
• Gift cards.
• Personalized or custom-made products.
• Digital or downloadable products (including e-books, digital planners, templates, and other electronic products).
• Items showing signs of wear, washing, alteration, or damage after delivery.

Refunds

Once we receive and inspect your approved return, we’ll notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Original shipping charges are non-refundable.

Exchanges

Need a different size? We’re happy to offer exchanges (subject to product availability) within 7 days of delivery. All exchange requests must also be approved before items are returned.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us at shopinmyeraco@gmail.com within 7 days of delivery. Include your order number and clear photos of the item so we can evaluate the issue and make it right as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (such as receiving an incorrect or defective item).

How to Start a Return

To request a return, email shopinmyeraco@gmail.com with:

• Your order number.
• The item(s) you’d like to return.
• The reason for your return.
• A photo of the item(s) you’d like to return.

Our team will review your request within 1–2 business days. If your return is approved, we’ll provide return instructions and the return shipping address. Returns sent without prior approval or authorization will be refused and returned to the sender.

If you have any questions about returns or refunds, feel free to contact us anytime at shopinmyeraco@gmail.com.